{"id":6526,"date":"2024-09-01T14:13:23","date_gmt":"2024-09-01T13:13:23","guid":{"rendered":"https:\/\/ict-servicedesk.tudelft.nl\/?p=6526"},"modified":"2025-07-09T09:13:09","modified_gmt":"2025-07-09T08:13:09","slug":"ict-servicedesk-launch","status":"publish","type":"post","link":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/ict-servicedesk-launch\/","title":{"rendered":"Lancering van de ICT Servicedesk-website"},"content":{"rendered":"<p>We zijn trots om de ICT Servicedesk van TU Delft te introduceren. Wat begon als een experimenteel project in 2023, is uitgegroeid tot een centrale ondersteuningsdienst voor medewerkers en studenten. Dankzij een gestructureerde aanpak, effici\u00ebnte werkprocessen en nauwe samenwerking met andere ICT-afdelingen bieden we nu nog betere ondersteuning.<\/p>\n\n\n\n<p><strong>Wat kun je verwachten?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Snelle en effici\u00ebnte ICT-ondersteuning<\/li>\n\n\n\n<li>Een overzichtelijke en gebruiksvriendelijke website<\/li>\n\n\n\n<li>Uitgebreide selfservice-opties via het vernieuwde TopDesk-platform<\/li>\n\n\n\n<li>Verbeterde samenwerking met ICT-partners en servicepunten<\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>We are proud to introduce TU Delft&#8217;s ICT Servicedesk. What started as an experimental project in 2023 has grown into a central support service for staff and students. Thanks to a structured approach, efficient workflows, and close collaboration with other ICT departments, we now provide even better support. What can you expect?<\/p>","protected":false},"author":1,"featured_media":6533,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-6526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts\/6526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/comments?post=6526"}],"version-history":[{"count":2,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts\/6526\/revisions"}],"predecessor-version":[{"id":6569,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts\/6526\/revisions\/6569"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/media\/6533"}],"wp:attachment":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/media?parent=6526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/categories?post=6526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/tags?post=6526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}