{"id":8651,"date":"2026-06-09T10:46:20","date_gmt":"2026-06-09T09:46:20","guid":{"rendered":"https:\/\/ict-servicedesk.tudelft.nl\/?p=8651"},"modified":"2026-06-09T10:49:02","modified_gmt":"2026-06-09T09:49:02","slug":"website-update-ict-service-desk","status":"publish","type":"post","link":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/website-update-ict-service-desk\/","title":{"rendered":"Website Update \u2013 ICT Service Desk"},"content":{"rendered":"<p class=\"wp-block-paragraph\">We have recently implemented several improvements to the ICT Service Desk website to enhance the overall user experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Homepage improvements<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Buttons on the homepage have been updated for clearer navigation<\/li>\n\n\n\n<li>Unnecessary elements have been removed<\/li>\n\n\n\n<li>New elements have been added to improve accessibility<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>New page added: Visual Instructions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A new <em>Visuele instructies<\/em> page has been introduced<\/li>\n\n\n\n<li>This page provides clear, step-by-step guides to help users resolve common IT questions and issues independently<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Link Library improved<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The overview has been optimized to provide quicker access to commonly used tools and services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Self Service Portal Forms expanded<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The selection of forms has been extended to better support users in submitting requests and incidents<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These updates are aimed at making it easier to quickly find the right information and tools.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any feedback or suggestions, please contact us at <strong>ict-servicedesk@tudelft.nl<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>We have recently implemented several improvements to the ICT Service Desk website to enhance the overall user experience. Homepage improvements New page added: Visual Instructions Link Library improved Self Service Portal Forms expanded These updates are aimed at making it easier to quickly find the right information and tools. If you have any feedback or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8655,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-8651","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-en"],"_links":{"self":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts\/8651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/comments?post=8651"}],"version-history":[{"count":1,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts\/8651\/revisions"}],"predecessor-version":[{"id":8652,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/posts\/8651\/revisions\/8652"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/media\/8655"}],"wp:attachment":[{"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/media?parent=8651"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/categories?post=8651"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ict-servicedesk.tudelft.nl\/nl\/wp-json\/wp\/v2\/tags?post=8651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}