We are currently working on further improving the Self Service Portal (SSP). The main focus is on making the portal clearer, more structured, and easier to use.
What will change?
- Adding new forms for frequently requested services
- Improving and clarifying form names so it is easier to find the right request
- Removing outdated or unnecessary forms
These improvements aim to reduce incorrect or incomplete requests and make submitting a request or incident faster and more straightforward.
Phased implementation
The changes will be implemented step by step. As a result, you may notice updates in the SSP over the coming period, such as new forms or adjusted names.
We will continue to optimise the portal based on usage and feedback.
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