Welcome to the ICT Service Desk visual instructions.
Here you will find clear, step-by-step instructions that help you resolve common IT questions and issues quickly and independently.
These guides are designed to save you time and provide straightforward support whenever you need it.
Accounts & Access
MFA
Set-up Microsoft MFA
Set-up TUDelft MFA
NetID
Password reset
Data & Storage
Add network drives
Add network drives to your explorer (Windows)
Add network drives on macOS
Restore previous version
Restore data with "Previous versions" option
Surfdrive
Moving Files from OneDrive to Surfdrive
E-mail & Calendar
Functionele mailbox
Add a functional mailbox to Outlook Classic
Add a functional mailbox in Outlook for macOS
Add a mailbox in Outlook for macOS
Add a functional mailbox to Outlook New
Webmail
Open functional mailbox via webmail
Network & Remote access
Eduroam
How to use the GetEduroam app
EduVPN
How to use EduVPN
Software & Licenses
Adobe
Install Adobe (Creative Cloud) on a managed device
Install Adobe (Creative Cloud) on a unmanaged device
Support & Remote assistance
Quick assist
Is there a form missing that you would like to see added to this overview?
Please let us know via ict-servicedesk@tudelft.nl.
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