Welcome to the ICT Service Desk self-service environment.
Here you will find the most used forms for submitting incidents & requests (wishes).
Through this self-service portal, you can easily and independently submit your requests, allowing us to assist you quickly and efficiently.
Accounts & Access Management
- Admin By Request / Local administrator account
- Issue with TU account (NetID)
- Multi-factor Authentication incident
- Multi-factor Authentication request (change)
- Name change within Microsoft 365 applications (Outlook, Teams, etc.)
- Request functional account
- Request guest account (faculty) - Education purpose only!
- Request multiple administrators (Admin by Request)
- Request overview of authorized users
Email & Calendar
Knowledge Base & Documentation
Feedback & Reporting
Network & Connectivity
Storage & Data
- Authorization request for a data storage folder
- Authorization request for a data storage students folder (Students only!)
- Remove a project data storage folder (Employee/Research only!)
- Request a change for a existing project data storage folder (Employee/Research only!)
- Request a new data storage folder
- Request a new data storage folder for students (Students only!)
- Request a new project data storage folder (Employee/Research only!)
Printing (Canon)
Software & Applications
Students
Is there a form missing that you would like to see added to this overview?
Please let us know via ict-servicedesk@tudelft.nl.
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